CompuGroup Medical strives to enhance the value of your software investment through expert, professional, dependable and friendly customer service that is available 24/7/365. Our U.S.-based service agents know your ability to provide the best possible patient care and patient experience often centers on their quick resolution to your issue. Our service agents work regularly with our training team and development staff, enabling us to provide tightly integrated assistance.
CompuGroup Medical clients can choose to access support via phone or through our convenient Online Support Center, accessible via a browser or directly through your software. In each case, your issue is assigned a tracking number so we can assess the status from initiation to completion. We realize when you contact us you are seeking immediate answers and solutions, and we are proud to make such work our