Do you currently drop any payers to paper? Are you able to send all types of claim formats (professional, institutional and dental claims)? Do you want to improve and simplify how your reimbursement process works? Are you frustrated with manual processes? Do you experience problems following up on payer reports? Are you 'missing' payments from payers? Do you even know what your reject rate is for your claims?
It might seem that all clearinghouses are the same since all are covered entities under HIPAA and are subject and must comply with HIPAA regulations. The differences come with customer service, reporting and available payers, areas in which we handily surpass our competitors.